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No Signal

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No Signal

Can you send a signal to my new Xfinity box?
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Official Employee

Re: No Signal

Hello, Clifflewis1234. Thanks for reaching out to us on the forums. I apologize to hear you have no signal. I can certainly look into this for you. Can you please check to make sure your TV is on the correct input. Once you have verified this and you still have issues, please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: No Signal

Hello, Clifflewis1234. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!