Xfinity/Comcast my husband and I have been loyal customers for over 9 years now. Why would you not renew your contract with Nick/Nick Jr? Please don’t tell me you expect our 5 year old to watch only some episodes that are available on your streaming device that by the way gives her access to other content inappropriate for her age and has no educational games to go with her favorite shows!!! Because of the latest price increase and now xfinity is starting to yank access/contracts with other apps my husband and I will have to start looking into other providers. This is truly a disgrace on your part.
This frustrated me as well. We now get Disney Now which is great (had to act very fast activating it but we got it working), but lost Nick Jr.
Have you tried looking in the Xfinity Stream app on your phone for the specific show you want to watch? We wanted to watch Rusty Rivets just now and I found the episode we wanted in the Stream app. From there you can do Screen Mirroring to your Apple TV. It’s a less than perfect solution but it is a solution!
My guess is that Comcast does still have a deal with Nickelodeon, but that at least for now that deal takes the form of exclusively providing Nick Jr content through Xfinity’s Stream app in an effort to get more people to use it.
I'm aware that this is perhaps an old/dead thread but going to have at it regardless...
The xfinity stream app only gives access to several episodes (if that..) whilst the Nick Jr. app proper gives you relatively unhampered access to a plethora of shows' full libraries. Unless one (and/or their child) enjoys watching the same two or three episodes over and over again, this is a big difference. Doubly so given how expensive Comcast is relative to competitor(s), at least in my area. Notably, a Verizon rep recently quoted me a prospective monthly bill, taxes/fees/etc included mind you, that was darn near half what my current Comcast bill is. And even closer to half taking the most recent Comcast price hike into account... Why did I start that sentence with the word 'notably' one might ask? Because Verizon is on the list of providers you can sign into the Nick Jr. app with, among several other major apps like Starz, while Comcast isn't playing ball... They push the xfinity stream app and hide behind it as an excuse to not provide the same services almost literally every other provider does, most of whom are cheaper to begin with. It's beyond me how can Comcast can get away with what seems like half the service for twice the price...
Also, from what I've seen in other threads addressing this issue- Don't expect a proper response from a Comcast rep. If they deign to respond at all it is usually some faux-polite (and meaning-free!) prefab answer about how all of our "feedback" is taken into "consideration" and how they are "working" towards "solutions" because they "care" et cetera, et cetera, you get the picture. Blah. Good luck, I hear SlingTV is good these days haha.
"But just as some things can be right and useless at the same time, can’t something be wrong... and priceless?" -Viktor, Suikoden I