Seems within the last few days these channels have been ripped from my hd package. This is absolute garbage to families with small children. I am highly dissappointed with this move.
This happened to us on May 1st as well. Comcast rep said that upgrading to newer hardware will fix the problem, so I let them send me the new hardware. I'm skeptical since the channel lineup on the website now just says "Nick Jr." and "Disney Jr." yet my recordings through the end of April say NicJRHD and DisnJrHD.
Comcast has never had Nick Jr. HD in any market that I am aware of.
Comcast does carry Disney Jr. HD in select markets, mostly in the west outside of California. If you're not in these markets (basically anything east of Minnesota, Wisconsin or Missouri), then the channel has not been made available in HD in those areas that I am aware of.
Sorry for the inconvenience. At this time, the XFINITY Stream app cannot be installed on the following unsupported devices:
If there is any update to this list of unsupported devices we will be sure to post that here in the forum.