Community Forum

New Channel Numbers

Regular Visitor

New Channel Numbers

Our Jacksonville CBS affiliate WJAX has been on cable channel 6 and also HD on channel 433. I noticed today is also on channel 1047. Is this different from what is shown on channel 433 somehow?
Gold Problem Solver

Re: New Channel Numbers

You might be seeing what Comcast calls "Channel Neighborhoods". See http://forums.xfinity.com/t5/Channels-and-Programming/Channel-Lineup-quot-New-Channels-1000-1999-quo....

 

They may have your local lineup online at https://www.xfinity.com/learn/channel-lineup or https://www.xfinity.com/support/local-channel-lineup/, and they may have included it with one of your recent bills. You can check that by logging in to https://customer.xfinity.com/#/billing with your Primary UserID.

Service Centers should have printed channel lineups. Check locations and hours at http://www.xfinity.com/support/service-center-locations/ to pick one up, or call Customer Service at 1-800-Comcast and have them send a lineup to you.

Regular Visitor

Re: New Channel Numbers

Thanks !!