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Need to add another channel

New Poster

Need to add another channel

How do i add another channel?

Silver Problem Solver

Re: Need to add another channel

You can only add premium channels, or choose a package. What channel do you want?

Official Employee

Re: Need to add another channel

Hello datwoutes54, the information provided is correct. If you do want to add a premium channel or upgrade your channels let me know. 


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New Poster

Re: Need to add another channel

I would like to add Teen Nick which I understand is part of the family tier pkg. I can't find where the option is to add that package as well as the pricing for it. If you can direct me to the correct place I would appreciate it. Thank you.
AJS
Official Employee

Re: Need to add another channel

Thank you for reaching out to us. You would either need to call in to the 1-800-comcast number, or we can look at some packages for you. You would need to upgrade to a Preferred tier or higher if you have a Starter package. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Need to add another channel

Yes
Silver Problem Solver

Re: Need to add another channel

You have to choose the package that contains the channels you want. You cannot add single channels other than premium channels such as HBO, SHOWTIME ect.