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Nat geo wild

New Poster

Nat geo wild

What happened to this station?
Expert

Re: Nat geo wild

I still have it in my service area. Are you missing it in both HD channel and the SD channel?


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Diamond Problem Solver

Re: Nat geo wild

In your area it’s a TVGO channel(streaming).

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Official Employee

Re: Nat geo wild

 

Hi, Kreid16. Welcome to the Community and thanks for posting! If you have questions beyond the answer that ComcastAndrew supplied, feel free to let us know.


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New Poster

Re: Nat geo wild

No, it’s says I must upgrade my package but in my account, I do not see a package which includes Nat Geo Wild.
Official Employee

Re: Nat geo wild

 

Kreid16 ~ Is that when you're attempting to view content for that channel while logged into our website online or via our Xfinity Stream app? Otherwise, are you trying to navigate to the actual channel within the guide on the TV? 


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New Poster

Re: Nat geo wild

The streaming app says I need a subscription.
Official Employee

Re: Nat geo wild

 

Kreid16 ~ It's not available within a channel package in all areas. Can you sign out, sign back in and confirm that you're still getting the subscription message within the app?


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