Re: NO SOUND ON DISCOVERY CHANNEL - Xfinity Help and Support Forums

donbrum001 · ‎12-01-2017

Several weeks ago I lost sound on THE DISCOVERY channel. I checked all the settings on my TV but nothing solves the problem so I CAN'T watch the DISCOVERY CHANNEL ANYMORE and this WAS my most watched channel !!

andyross · ‎12-02-2017

Check the audio settings on your cable box. Make sure that the audio is set to 'Channel default'.

MENU/MENU/Setup/Audio Setup/Default Audio Track

Also verify Descriptive Video Service is set to OFF.

parsons1955 · ‎12-22-2017

I have went a month with no sound on discovery.. the only channel I watch!! So I have called customer service and they just reset the box by sending signal after signal... finally they offer to send someone over... I read this post and IT WORKED!!! I have sound!!!! THANK YOU!!! Now I can cancel the very so inconvenient tech coming tomorrow!

kymers · ‎01-04-2018

I have the same problem.

ComcastAmir · ‎01-04-2018

Hello kymers, have you tried using these steps to solve your issue?

andyross wrote: Check the audio settings on your cable box. Make sure that the audio is set to 'Channel default'.MENU/MENU/Setup/Audio Setup/Default Audio Track. Also verify Descriptive Video Service is set to OFF.

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Vlkoop · ‎02-22-2018

I have did what u have posted in the forum and it works...it nyst doesnt last. It goes back to no sound in about 2-3 min...this is really getting old

Pilotheating18 · ‎04-01-2018

I solved mine by setting channel to English audio instead of default

SirDelt · ‎10-04-2018

I have the same problem. I do not have cable boxes. I am using Xfinity Stream. On happens on Discovery Channel