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NHL center ice not in HD, October 2019

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NHL center ice not in HD, October 2019

I ordered my subscription to Center Ice this year (moving away from NHL.tv last year).  I start my game this evening and almost all of the channels are standard definition.  

 

Why are all games not in HD?

Diamond Problem Solver

Re: NHL center ice not in HD, October 2019

If you have the X1 platform use the voice remote and say "find me nhl center ice beta " . If you don’t have the X1 platform, update your equipment

I am a Retired Official Comcast Employee
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New Poster

Re: NHL center ice not in HD, October 2019

NHL center ice beta isn’t tuning into games. I tried tuning into a game and nothing shows but a screen with 3 dots (loading) and after 30 seconds an error message of “sorry we’re having trouble” code XRE-03090.
Is this an issue with NHL Center Ice or Comcast? Please advise. Thanks.
New Poster

Re: NHL center ice not in HD, October 2019

I just got off chat with a Comcast rep before I saw the above post. I tried saying "find me NHL Center Ice beta" and it worked! Thank goodness!
New Poster

Re: NHL center ice not in HD, October 2019

Thanks for sharing this!! I watched a whole period in Standard... why is it so hard to find all the games in HD?