The NFL Channel has vanished from my lineup. I called a friend in the same city and it's vanished from his too. It does show up on his X1 box, but it's gone from the smaller boxes. I called Comcast, they said it should be there and sent a refresh signal to my box, but nothing has changed. Please let me know how to fix this. Thanks!
How about an email or something that shows up ON the TV. You guys know how to do that. Good timing as well, right before the seasons Starts. Not cool.
Sept 1st, I am Done w/ Xfinity
I just went through the exact same thing. They scheduled a Tech to come out tomorrow. I was told by customer service the line-up hadn't changed. So if it did change to Preffered.... I guess they are wasting their time coming out. My 2 year contract is up at the beginning of the year and I'm done with Comcast.