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NBC’s TODAY Steals and Deals Available on X1 - 07/26/18 Only

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NBC’s TODAY Steals and Deals Available on X1 - 07/26/18 Only

Tomorrow, July 26, while watching the Steals & Deals segment on NBC’s TODAY, customers can access the full Steals and Deals’ product gallery on Xfinity X1. To access product details, customers can:

  • Press the Info button on their remote while watching the segment, OR
  • Say “Steals and Deals” into their X1 Voice Remote.

 

Please note that customers will not be able to purchase products directly through X1; instead, they can enter their mobile phone number to receive a text message with the product link. They will then be able to complete the purchase on their mobile device. 

 

Frequently Asked Questions

 

How can I access the products featured on the TODAY "Steals and Deals" segment on X1?

On July 26, 2018, while watching the "Steals and Deals" segment on NBC's TODAY, you can access Steals and Deals product details on X1. To access product details, you can:

  • Press the Info button on your Xfinity remote when the notification appears, or
  • Say "Steals and Deals" into your X1 Voice Remote.


How do I get back to the X1 menus and user interface once I am in the TODAY Steals and Deals experience on X1? 

Press the Exit button on your remote to exit the TODAY Steals and Deals X1 experience. You can also press the Guide or xfinity buttons.

Can I purchase the Steals and Deals products directly through X1?

You cannot purchase products directly through your X1 TV Box; however, you can enter your mobile phone number via X1 to receive an SMS text message with the product link. Use the link provided to purchase the products featured on the TODAY "Steals and Deals" segment from your mobile device. See TODAY Steals and Deals on X1 Overview for more information on this process.

How do I enter a mobile phone number to send the product link to my phone?

Upon accessing the featured product from the product gallery, select Send to Mobile to have the link sent to your mobile device. You will then be prompted to enter your mobile phone number. Enter your mobile number using the numeric keypad on your X1 remote. Once finished, select Send Text. See TODAY Steals and Deals on X1 Overview for more information on this process.

Does it cost anything to use TODAY Steals and Deals on X1?

There are no additional charges for accessing the TODAY Steals and Deals experience on X1, as the feature is included with your existing Xfinity subscription. However, please note that standard text messaging rates will apply.

Will I get multiple texts and can I opt out of text messages?

You will receive only one text message each time you use this service containing the product link that you requested; there is no need to opt out.

Do all X1 TV Boxes support the TODAY Steals and Deals experience on X1?

Due to technical limitations with some X1 TV Boxes, the TODAY Steals and Deals experience on X1 will not be available on RNG150 and Pace XG1v1 devices.

What are the eligibility requirements for viewing the TODAY Steals and Deals experience on X1? 

To view the TODAY Steals and Deals experience on X1, you will need:

  • A compatible X1 TV Box (RNG150 and Pace XG1v1 devices are not compatible).
  • Xfinity Internet Service (any level).
  • A mobile device with SMS text messaging capabilities.


What if I entered my phone number incorrectly?

You can simply re-enter the correct phone number via the TODAY Steals and Deals experience on X1. Once finished, select Send Text. See TODAY Steals and Deals on X1 Overview for more information on this process.

How do I learn more about the TODAY Steals and Deals featured products? 

If you have specific questions about the product details, the products' websites or inventory, please check with the retailers that are making the offers for more information.

Note: The exclusive deals that are available to TODAY viewers will last about 24 hours, but check the specific retailers' sites for specific terms and conditions. Due to an overwhelming response, some of these products' websites may experience technical difficulties. Each company is working on resolving their technical issues. Check back with TODAY for more information on other ways to purchase the products.

Can I access the TODAY Steals and Deals experience on X1 after TODAY has finished airing that day? 

The TODAY Steals and Deals experience on X1 can only be accessed while TODAY is airing on that day. You can always visit the TODAY website for other product offers.

 

Why can't I see the TODAY Steals and Deals experience on my X1 TV Box?

If the TODAY Steals and Deals experience isn't available on your X1 TV Box, please verify that you have:

  • A compatible X1 TV Box (RNG150 and Pace XG1v1 devices are not supported).
  • Xfinity Internet Service (any level).

If you still cannot see the TODAY Steals and Deals experience on X1, contact us so that we can confirm whether the device is eligible and has the latest device software.

 

Why am I receiving an error message when I try to view the products?

If you receive errors within the TODAY Steals and Deals experience on X1 that are preventing you from viewing the featured products, try exiting and relaunching the feature. If you still have trouble, try rebooting your X1 TV Box. If the problem persists, please contact Comcast customer support.