Community Forum

NBATV Sd feed coming on HD channel

New Poster

NBATV Sd feed coming on HD channel

Since I've had comcast in 2016, NBATV here in Boston has been showing the SD feed on the HD channel. I've tried reaching out to customer service, but they have been no help at all. I'm not sure where to report this problem to get it resolved. It seems like someone just put the wrong feed on the HD channel. I've checked the SD channel, and it's still in SD, so it's not like the channels got flipped or anything. It's also not a problem with my equipment as all my other HD channels come in as they are supposed to. I've restarted my machine multiple times please help