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MSNBC breaking up

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MSNBC breaking up

MSNBC channel has been breaking up badly over the past week, especially in the morning when I watch the news and now it has started happening in the evening. No other channel has problems. Just this one. Very annoying. Zip code 01030.

Expert

Re: MSNBC breaking up


@matilby wrote:

MSNBC channel has been breaking up badly over the past week, especially in the morning when I watch the news and now it has started happening in the evening. No other channel has problems. Just this one. Very annoying. Zip code 01030.


A problem like that is normally from RF interference on that's channels frequency. It can be caused by moisture getting into coaxial cable connections. Maybe at outside connections, or a loose connection inside your home, or or a cable end-connector pulled loose.


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Official Employee

Re: MSNBC breaking up

Hello, matilby! Welcome to the Xfinity Forums. 

I would like to look further into this issue and see if it is indeed a signal issue so we can send out a tech to fix it. 

Please send me a Private Message with your full name so I can assist. 

 

To send a private message, click my name "ComcastTambrey", then click "send a message". 


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