I have MLB Extra Innings and noticed earlier today that when I used the voice prompt for "MLB Extra Innings HD Beta", it did not come up on the screen. However, when I manually do a search with my Xfninity remote, it pulls up right away. I checked my remote status, and it is at 84%. I just wanted to pass this information along to Comcast. Please respond at your earliest convenience. Thank you!
Hi beatlejuice250, thank you for reaching out here and sorry to hear that voice command isn't working. Please let me know if you are still experiencing issues with the voice remote.
Hello beatlejuice350, I haven't heard from you but please don't hesitate to reach back out if you still need assistance.