Community Forum

ION Television is not working!

Regular Contributor

ION Television is not working!

Due to my health I watch a lot of television.  ION TV is not working for about 24hrs now.  Would someone report this?  I tried a Chat and that was to irritating.  I will call also but not confident the message will get to the right people quickly.

Official Employee

Re: ION Television is not working!

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!