I have been a Comcast customer since its inception in Philadelphia.
I am not a "new customer". I now live in MD 21842. I have a Triple play package but recently changed to a different TV lineup. I WANT ID. How do I get it?
Employee ComcastTeds has posted that Comcast has made the bizarre decision to include ID channel and several others in Digital Starter only. https://forums.xfinity.com/t5/Channels-and-Programming/TruTv/m-p/3109233#M94783 says:
In many areas, there are 6 channels that are not in any of the bundle packages. They are specific to Digital Starter only and one cannot get them in any of the "above" packages either (Digital Preferred, etc).
They are ID (investigation Discovery), Oxygen, TruTV, UP, WE, and WGN. These channels are only available only with the Digital Starter package.
Why does my son, and neighbor still have the ID CHANNEL? They have the same package deal that I have only they have had it longer. This ticks me off. I want my ID back!!! If I downgrade will I get it back?
I just realized this weekend that those same channels have been dropped from my package too. Called 3 times to find out what was going on and was given 3 different stupid answers.