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I want to cancel service without wasting more of my time

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I want to cancel service without wasting more of my time

Comcast won't allow cancelation online.  

 

So I called customer service.   I went through a long series of menus, then waited for a representative.  When I finally get the rep, the rep says he must transfer to customer retention.  After another long wait, I finally get the customer retention rep.  As soon as I tell him I want to cancel service, he cuts off the line.

 

Is there a way to cancel service without wasting more time?

Silver Problem Solver

Re: I want to cancel service without wasting more of my time

Take your equipment to your local comcast store and turn it in and cancel there. Get a receipt and keep it.