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I cannot use remote for volume or on off on one of my tvs

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I cannot use remote for volume or on off on one of my tvs

I have a sharp tv that I thought I paired with my remote but cannot use volume or on/off from remote.....my other tv has no problem

Official Employee

Re: I cannot use remote for volume or on off on one of my tvs

Hello ker1957, have you tried repairing the remote?