Community Forum

Hallmark channel not working

New Poster

Hallmark channel not working

Why am I getting there is something changed with you account when I try to watch the hallmark channel. On demand hallmark works every other channel works but this one? I should also mention that it froze right before the error message popped up????
Expert

Re: Hallmark channel not working


@Msteph515 wrote:
Why am I getting there is something changed with you account when I try to watch the hallmark channel. On demand hallmark works every other channel works but this one? I should also mention that it froze right before the error message popped up????

did you power-unplug (reboot) your set top box yet? do smart devices or desk/laptop show the channel? using a smart device and the Xfinity myAccount app press the TV tab and at the top is a link to your subscribed channels. does the Hallmark channel show up in the list?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!