Community Forum

Guide for cable channels

Highlighted
New Poster

Guide for cable channels

I cannot get the guide for cable channels. It just keeps going back to TV+ Channels. I know there’s something to do with the remotes but I can’t figure it out.
Problem Solver

Re: Guide for cable channels

Do you have X1?

 

With the X1 remote pressing the Guide button once brings up the program guide. The date range will start with now until about 13 days from now.

If you hit the Guide button twice you can choose what is viewed.
View choices:

  • All Channels
  • Free to Me
  • HD Channels
  • Favorites
  • Trending
  • Movies
  • Sports
  • Kids
Official Employee

Re: Guide for cable channels

 

Lsutkowski, if you're using an X1 box, make sure there are no active filters on in the guide. 

 

Check this out: 

 

https://www.xfinity.com/support/articles/x1-guide-filter-your-guide


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!