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Fox News Not Working...again!

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Fox News Not Working...again!

What’s going on? About 5 times during July channel 690 will not work. Channel is black with no sound. Our recordings say programs are being recorded however ALL the programs recorded end up being the same earlier program that I never requested to record. HELP! We are now getting very frustrated. Sometimes it just clears itself, other times restarting Xfinity box helps but not always.
What’s going on, Xfinity???