Community Forum

Favorites List Channels Disappear

Regular Visitor

Favorites List Channels Disappear

My Favorites List Channels have Disappeared on t Smiley Happy e g u id e.

Official Employee

Re: Favorites List Channels Disappear

Hi, SLS-3! Thank you for posting! It could be an issue with the cable box. Could you please provide your first and last name in a private message? Click on my name ComcastElla, then click Send a message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!