how come i cant watch most of the tv shows and movies on showtime. it eather wont play or it plays it for a few secounds before stoping saying i cant watch because i havent paided for it. like when i tried to wtch kidding and shameless
Thanks for the suggestion. I tried it, but no joy. The problem is not on my end. Comcast needs to fix it, but it's hard to get their attention. It's now been 33 hours of "please try again in a few minutes."
This is Watchathon week when Xfinity offers TV shows and movies from the premium channels like HBO, Showtime, Epix, etc. One of the shows being advertised on the Watchathon page is "A Discovery of Witches," an AMC premium show. I've wasted a lot of time making several attempts to contact Xfinity customer service to find out why Xfinity is offering this show then saying customers must subscribe to the channel to watch it. If the show hadn't been offered in the first place, this would not be an issue. But it is listed with the other shows available to watch this week. So far, everyone in customer service has said, "I don't know; I'll get back to you." Then they never get back to me. Does anyone know what's going on?
Thank you for posting your questions here in the Xfinity Forum. I am happy to answer some questions related to 2019 Xfinity Watchathon.
Please let us know if you have any other questions.
Welcome to the Xfinity Forum and thank you for posting your question here. We sincerely apologize for the misunderstanding.
Xfinity Watchathon is available to all Xfinity customers, even customers who do not subscribe to Xfinity TV services.
If you are an Xfinity TV customer with access to Xfinity On Demand, you can watch thousands of episodes from TV's top networks, premium channels and Subscription Video On Demand services.
Not an Xfinity TV customer, but have Xfinity service and an Xfinity username and password? You can still watch a special selection of programs – including full access to the HBO, Cinemax and EPIX lineup – with the Xfinity Stream online portal and app for mobile devices!
Thanks again for posting your question here. Please let us know if you have any additional questions.
The Watchathon did not include Netflix for 2019. Epix only allows content to HD subscribers, so it is not available, since I don't have an HD TV or service. I already subscribe to HBO and Showtime. Cinemax mostly shows content that has already been on HBO. So Watchathon is pretty much nothing to me in 2019.
I'm seriously thinking of "cutting the cord." Xfinity is ridiculously high priced and not worth it.
Thanks for using THE Xfinity Forum. Sorry for the delayed response. I wanted to reach out to see if you've been able to resolve this issue?