Despite being told by Executive Relations that Comcast does not mail them they do.
So if needed it is availabe to be sent to you in the mail maybe or other sources.
This is a big it depends on who your talk to and if they agree to send it and actually getting is something else.
Comcast would you get everbody on the same page and send them when requested!
If needed go to your local store ymv requested mail version.
Dont bother requesting one either download or store pickup are only options.
Where I live in the Twin Cities area of MN, Our local supermarkets supply a free copy of the weekly OTA, and cable, programing guide with a separate movies listing for all our channels.
Otherwise; the local program listings can be found by searching on computer using your zip code for the search.