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Channels not in Double Play

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Channels not in Double Play

I upgraded service on 6/18/18 to a higher tier only to find out I no longer have Investigation Discovery, Oxygen, WE and other channels-they aren't in HD or SD. I upgraded from Digital Starter. How can I be spending MORE money and getting FEWER channels? When I go to their former number (890 for Investigation Discovery) I get NOT AUTHORIZED. When I go to On Demand it says FREE WITH SUBSCRIPTION with the ability to rent individual shows. This is the first time I have upgraded in the 18 years I have had Comcast at this address and it has not been a happy experience.