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Hi Slipnicky -- You would need to subscribe to a higher channel tier in order to get those channels. We do allow you to make package changes, even while in a contract, without the penalty of early termination fees. Would you be interested in getting quotes?
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Mrjxn007 -- Effective May 10, 2018, the following channels will no longer be available on our Digital Economy TV service: Disney Channel, Cartoon Network, truTV and Food Network. These channels will be available on our Digital Starter service. Effective May 10, 2018, Disney Jr, Disney XD, ESPNU, ESPN News, NFL Network, Nick Jr, Nick Toons and Teen Nick will no longer be included in Xfinity Instant TV.
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Slipnicky -- We can get you quotes for any package you'd like. You're allowed to change to any package you'd like while on a contract without penalty.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Todd18 -- The purpose of a contract is for the package price. By having a contract you can get a lower price than a non-contracted package. Some packages also offer a 2 year price lock on your package price that's only available by having a contract.
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Todd18 -- Yes we can. It's written into each contract, as well as our Comcast Agreement for Residential Services (https://www.xfinity.com/corporate/customers/policies/subscriberagreement), that we can add/remove/delete channels at any time.
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Slipnicky - I'm following up for ComcastZach. If you could send us a private message, we'd be happy to review the options available. We'd just need your full name, phone number and address to get started. Thank you!
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Skyden79 - We're always happy to review the options available to make sure you're getting the best pricing available. Please send me a Private Message with your account details, full name, phone number, and address, so I can access the account. Thank you.
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Hi willko86. I'd like to look into your channel concerns a bit further. Please send me a Private Message with your name, phone number, and address. Once I have this, I can take a look at your account a bit further. Thank you!
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Hi kjaa - We look at our channel lineup from time to time and realign as needed. If you would like to send me a Private Message, I'd be happy to take a look at your channel concerns as well as your billing on the account and make sure you're getting the best available rates.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Lzolper -- ESPN, MASN, and MBCSN were not included in Digital Economy. You did not receive a notice because those channels weren't in our Economy lineup. You can refer to the channel lineup included in your December statement to see this. Those channels are included in our Expanded Basic and Starter lineups.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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