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Channel 39 has no sound!!! Why?

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Channel 39 has no sound!!! Why?

Channel 39 has no sound!!! Why?

New Poster

Re: Channel 39 has no sound!!! Why?


waltmoore53 wrote:

Channel 39 has no sound!!! Why?



waltmoore53 wrote:

Channel 39 has no sound!!! Why?


Comcast, please help!   No sound on 39 or 793 on 1/3 & 1/4/2018.   Why and how to fix?

Thank you.

Expert

Re: Channel 39 has no sound!!! Why?


jb3753 wrote:

waltmoore53 wrote:

Channel 39 has no sound!!! Why?



waltmoore53 wrote:

Channel 39 has no sound!!! Why?


Comcast, please help!   No sound on 39 or 793 on 1/3 & 1/4/2018.   Why and how to fix?

Thank you.


do you have DTA, older xfinity set top boxes, or the X1 Entertainment system set top boxes?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
New Poster

Re: Channel 39 has no sound!!! Why?

Trial and error approach: not sure why but Sound returned by pressing the letter D button on Comcast remote.  Hope this fix lasts. Thanks.