My husband has cancer. His one joy in the summer is to watch baseball. We are paying extra for the sport TV, We understand that there are Blackout periods. He tapes the games when they become available. But he says that Comcast must hate baseball because they send him messages on the TV stating in the middle of a game that he was "done" watching so they terminated the program. It has also happened during boxing matches right when it's getting good! If he is lucky, he can go to FOX Sports and find game. It's just not correct to charge extra and give this kind of service.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
Hello maxwell112. I can assist in troubleshooting the reception issue you are experiencing using your cable service. Please send me a private message and include your full name and account primary phone number so I can access your equipment.