Hi There, Buddhaj72.
Thank you for reaching out. I want to help with the TV audio issue. Do you have a splitter near the main TV box? Or is directly hooked up to the wall?
Understood! Have you attempted to reboot the box? Have you only been having this issue since the interruption that you mentioned, or was this happening before then as well?
Thank you for clarifying! Sorry for the confusion on my end. Let's troubleshoot from the account so that we can either submit a ticket or get a tech out there as soon as possible! Please send me a PM with your first and last name to get started.
To send me a Private Message, please click my name “ComcastAlly” and click “Send a message.”