I was excited to see Comcast offer Acorn TV but disappointed when I susbcribed only to find that, of the 230 shows that are available on my pre-existing acorn.tv web-based service, only 67 (about 25%) are showing up in the Comcast On-Demand Acorn channel. Am I missing something?
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I am having the same issue. I have 84 Acorn shows available out of the 237 (or something like that) that Acorn's web site lists. A relative who also signed up this week through Comcast has only 76 Acorn shows available! I tried to speak to someone at Comcast about the issue but got nowhere.
I'm having the same issue - only some episodes are available.
I recently subscribed to Acorn TV specifically to watch Miss Fisher’s Murder Mysteries. However, I do not have access to 10 episodes! Instead, the only viewing options made available are IMG TV which requires a per episode purchase, or Netflix which requires an additional subscription.
I contacted Comcast on 10/29/18 and 11/3/18. Each time they rebooted my connection but were unable to provide access. Each agent also said they would contact Acorn TV on my behalf, however I have not received a call back and still don’t have the access I paid for.
I contacted Acorn directly and hope to receive a response soon. If this isn't resolved by the end of the month I will cancel my Acorn subscription.
I received a response from Acorn regarding the ability to access Season 3 of Miss Fisher's Murder Mysteries:
"Season 3 is not available through Acorn TV."
This is unacceptable. Are subscribers expected to investigate the availability of their preferred programs before signing up? I can't think of any other subscription service that does not provide all episodes of a series they offer. This is extremely deceptive and I am cancelling my Acorn TV subscription immediately and expect a refund from Comcast.