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Accessing On Demand

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Accessing On Demand

I am unable to access On Demand on my TV.  I keep getting the message Error SRM 0x0011.  For the amount I pay each month, I think the service should be much better.

Official Employee

Re: Accessing On Demand

Hi Howland,


Sorry for the delayed response. Are you still receiving error SRM 0x0011?


I am an Official Comcast Employee.
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