Community Forum

wrong charges

Frequent Visitor

wrong charges

I have charges on my bill that are not mine. How do I get them removed?

Official Employee

Re: wrong charges

Thank you for reaching out to us on the Xfinity forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!