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why jack my bill way up and with no notice

New Poster

why jack my bill way up and with no notice

Triple play customer for decades, all of a sudden my bill jumped 30 dollars with no notice.

 

This ridiculous price hike has caused me to review what I pay. Time for cord cutting. I want to downgrade to just internet. The change plan link does not give me any options to actually change my plan. How do I dump everything but internet?

 

thanks

New Poster

Re: why jack my bill way up and with no notice

I have the same concerns. I pay almost $250.00 a month for triple play (after their recent increase) and only get about 40 min. per hour of content and the rest is commercials. What really gets me is If I want to go back far enough to see certain on-demand shows that I had missed they want to charge me again for something I already paid for. They seem to have no oversight and can charge you whatever they want. They are making money hand over fist with no concern for their customers. I called to check on new service for my son and they would not quote a price without an exact address including apt. number. They told me they charge different prices depending on where you live. Sounds like discrimination to me. I would really like to know how to get the best price on internet only also. If anyone has any ideas I would like to hear them. Comcast is out of control with their monopoly. They need some DIRECT competition.