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two addresses on account

Regular Visitor

two addresses on account

My account shows two account numbers.

 

one is my old address.

 

the other is my current. Can you remove the old one?

 

Thank you

Mark

 

 

 

Official Employee

Re: two addresses on account

Hi Mark, I can help look into which accounts are associated with your email address when signing in.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: two addresses on account

Hi pinknails, thank you for working with me through private message and glad I could help get this issue corrected for you.  Please reach back out if you need assistance in the future.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!