I was willing to pay off my bill but the late charges kept increasing. i am also out of work and trying to keep each of my bills as low as possible. this assistance program i am on is a help but not enough. is ther no discounts that comcast offers to help?
Hello @mommom1962, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and I am sorry to hear about the difficulties you're experiencing during these troubling times. I would love to assist you and see what options we have available. Can you please send me a private message including the account holder's full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".