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recent increase in my bill

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recent increase in my bill

My bill went from 29.99 to 44.99. What was the reason for the increase? I have been calling customer service and was on hold for more that an hour multiple times without being transferred to any agent. Finally decided to send message. 

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Re: recent increase in my bill

@suroti 

My bill went from 29.99 to 44.99. What was the reason for the increase? I have been calling customer service and was on hold for more that an hour multiple times without being transferred to any agent. Finally decided to send message.

 

Increases in billing are usually found within the notes section of your billing statement, usually one or two bills prior.  You may have lost a service discount, or your contract ended and you're now paying everyday pricing.  Compare this bill with several past bills to find what the increase is.

 


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