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"Installment charge"

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"Installment charge"

Had internet installed Jan 9 2019.  Received my first bill, there was a $20 installment charge listed.  Was never told by the phone rep, that there would be this charge.  Now 2nd bill is online, and I discover that there will be a 2nd and a 3rd, $20 charge.  Deceptive practices!

Official Employee

Re: "Installment charge"

 

Hello Edh3, thank you for creating a post. I can get your billing concerns addressed for you, to get started please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".


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Official Employee

Re: "Installment charge"

 

Hi Edh3, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!