Comcast customer for > 15 years. Prices have continued to increase and services continue to decease. monthly bill is now > $200. I called and chatted multiple times and have been told I am in the best price I can get. New customers are offered much better pricing. Seems Comcast is not interested in keeping long term customers and only focused on new cusomers. Will be a losing business model in the end. They have lost my business and I am sure they are losing others. There are others options in todays world yet they continue to act like they are the only game in town.
Hi @JT9999. Welcome to the Xfinity forums! I know how important it is to find a cheaper promotional rate, and I would hate to lose such a long time customer. I would be happy to check with you and see if we do have any promotions you may be eligible for to help get a lower price, as our promotional offers do change regularly. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastPeter" , then click "send a message".