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price increase

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New Poster

price increase

my bill just increased $37.00 and no notice as to this happening. someone get in touch with me immediatly. not acceptable

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Expert

Re: price increase


@disgruntled9 wrote:

my bill just increased $37.00 and no notice as to this happening. someone get in touch with me immediatly. not acceptable


Price increases are noted in your billing statement.


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Official Employee

Re: price increase

Hi @disgruntled9

 

Welcome to the Xfinity Forums. Thanks for bringing this to our attention. I can help address your concerns. I'd like to review your account to determine if the price increase is due to a promo roll-off, or if there were rate increases in your are. Normally, as mentioned by @Again, those are detailed in your monthly statements. Can you please send me a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe" and then click "send a message."  


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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