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payment for the initial Tech set up

New Poster

payment for the initial Tech set up

I just enter the appointment time for the initial tech setup.  My husband said that I need to pay deposit and I went to my account and did not see balance due?

Plwase advise.

 

Official Employee

Re: payment for the initial Tech set up

HI @li07

 

I'd like to review your account to see if I'm able to see the deposit. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, and the account number or phone number associated with your services.