I was not told that you would get charged extra if you go over 1tb a month. I have security camera and baby monitor running all day. I stream and work from home occasionally. Now the only way i will stop getting charged more is by doubling my bill. Has anyone experiancing the same billing issues and scams comcast is doing.
Hi mariao1. Welcome to the Xfinity Forums and thank you for creating your first post. We're sorry you have not yet seen our Data Usage options. We try to post the information in our website which does break down your options.
Here is a link to learn more: https://dataplan.xfinity.com/faq/
If you would like to review the Unlimited Data Usage plan options for your account, please reach out to me via private message and include your full name so I can access your account. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Another way to stop getting charged extra is to use less data. Most likely many or all of the things you mentioned have settings where you can control resolution, quality (compression), and/or frame rate to make their data usage go way down. Also there are cameras that only upload when they sense motion which can dramatically reduce your data usage.
Great suggestions strega7!
Hello mariao1. Thank you for private messaging me and allowing us to discuss your options. Due to elapsed time with no private message response from you, this thread has been locked. If you still need assistance with the matter, feel free to respond via private message or create a new post and our team would be more than happy to help you again.