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on line bill pay

New Poster

on line bill pay

ok 2 months in a row and cannot pay my bill on line like i have for years, it never submits and goes to confirmation page! I DO NOT have time to get on here with some stupid tech that takes forever to do anything, and be told OH we are going to forego the 5.99 charge to help you do this with our assistance! believe me if this is not corrected SOON you will be getting your equipment back and will never be in any house of mine AGAIN!!!

Official Employee

Re: on line bill pay

Hello @rroobinson. We apologize you were experiencing trouble using our online payment service. Have you tried using a different web browser to confirm if the error might be a browser compatibility issue? 

 

For additional payment method information, please visit: https://www.xfinity.com/support/articles/one-time-bill-pay-options-through-my-account