Community Forum
@jrb1961 wrote:
Let's see, 2 days without a response from Comcast. I can see how much they care about a customer for over 15 years cancelling their service.
FWIW, this is primarily a customer-to-customer help and support forum. If you want faster help you could try tweeting to @ComcastCares or posting on our Facebook page. Otherwise, your post is in a queue to be helped by an official employee.
In the meantime, please do not send a PM to any official employee because it is against Forum Guidelines.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello, jrb1961 -
Let's take a look at options to reduce the monthly rate. Please send me a private message with your first and last name to get started.
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
