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my bill

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my bill


          I have been out of work because of the corvid 19 virus and my bill is due and I was wondering if i could get some help?

Official Employee

Re: my bill

Hi @Vanwayah


Thanks for coming to the Xfinity Forums to get assistance with your bill. We'd be happy to review other packages that would help lower your rate. Can you please send me a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe" and then click "send a message."  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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