Community Forum

my bill

Highlighted
New Poster

my bill

Hello,

          I have been out of work because of the corvid 19 virus and my bill is due and I was wondering if i could get some help?

Highlighted
Official Employee

Re: my bill

Hi @Vanwayah

 

Thanks for coming to the Xfinity Forums to get assistance with your bill. We'd be happy to review other packages that would help lower your rate. Can you please send me a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe" and then click "send a message."  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!