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my bill increased without notice

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my bill increased without notice

My bill is $20 more expensive this month.  I'd like to know

1) why

2) if it is because of increased usage due to working from home, as I'll try to expense that.

3) why this would happen without my being notified, and how to prevent that

 

Please get in touch with me.  I cannot get through by phone or chat.  Thanks!

@ComcastMartin , @ComcastChe