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language change to my bill

New Poster

language change to my bill

Several months ago my bill started arriving in Spanish. I can't read it. Your automated system makes it impossible to speak to a human. Extremely frustrating.  I have questions about the fee increase and want my bill corrected.

Official Employee

Re: language change to my bill

@DeeDee5B Hey there! Thanks for the post. Sorry to learn about the bill being in Spanish and not being able to get that adjusted. We would be happy to help with that and to review the bill to see where the increase came from. Please select my profile name and then click on the "Send a Message." We'll be here to help. 

I am an Official Comcast Employee.
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