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how to change my plan

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how to change my plan

I would like to remove HBO, Stars, Latino tier from my account but I can't figure out how.  Then I would like to enroll for $130 X1 Preferred Pro Triple Play, 220+channels and 986 Mbps.  I would like assistance in changing my account.

Official Employee

Re: how to change my plan

Hi Kellie1594, I can help update services on your account.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
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Official Employee

Re: how to change my plan

Hi Kellie1594,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!