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existing customer bundles

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existing customer bundles

I am an existing customer for the past 10 years, my bill just went up $62, not happy.

After many phone calls the best that could be done was lower my cable selections (to starter) and my bill ONLY increased by $20 for less service.

Makes no sense to me that I have to negotiate every year or two, really thinking of bundling with another provider.

Anyone have any better success than I am getting?