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ecobill sign up

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ecobill sign up

I have been trying to sign up for eco billing for two months. The only way i can do it is to sign into my account. When i go to my account they are telling me that i am a secondary user. My account will not let me do anything in billing.

 

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Expert

Re: ecobill sign up


@rcdar1 wrote:

I have been trying to sign up for eco billing for two months. The only way i can do it is to sign into my account. When i go to my account they are telling me that i am a secondary user. My account will not let me do anything in billing.

 


To find your Primary user ID, use the Lookup Tool: https://idm.xfinity.com/myaccount/lookup
 
Just enter the requested information and you will see a listing of all the user ID's on your account, one of which will be the Primary ID.

 


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