It's an often asked question. Here you go: http://forums.xfinity.com/t5/Customer-Service/Early-Termination-Fees-ETF/m-p/2892662#M122311
Hello dm110, I can look at your account from here if you would like to get you the exact amount. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you
This is a frequently asked question - probably because it's an infrequently (or never) answered question. There's plenty of information available about WHEN Comcast will charge an ETF, but no credible information on how that fee is calculated. Can you point me to some type of documentation that explains how the fee is calculated?
Possibly because the ETF might be different depending on your specific agreement. Your particular fee should be explicitly defined in your contract, which you can find at the post that was linked above:
In my contract, the ETF is defined in paragraph 5 of the Terms and Conditions: