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billing history issue

New Poster

billing history issue

How do i view a old bill from the address i moved from (I transferred service) the billing goes nack to Oct. 2017 but i don;t any statements before with my old address before i moved and transffered service. Or is there another document i can obtain that shows my old address?

Official Employee

Re: billing history issue

Hello Lana2. Since when you transfer your service, your billing account number changes, you will not be able to access these records back further. I can assist in getting these records for you. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.