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Hello Lana2. Since when you transfer your service, your billing account number changes, you will not be able to access these records back further. I can assist in getting these records for you. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!
